Blog from January, 2020

There is a Network Infrastructure upgrade scheduled on Saturday 7:00am thru Sunday at 4pm on the weekend of February 1st/2nd.

This is a large overhaul of our network infrastructure to upgrade from 1GbE to 10GbE. This will result in a campus wide network outage across all our buildings. When the project is completed it will improve stability, increase network speeds and expand on redundancy between all campus buildings. 

System status during schedule outage:

Systems not accessible:

  • Cams Enterprise / Web Portal
  • GP Dynamics / Management Reporter
  • Power BI
  • Veeam and CrashPlan Backup systems
  • All File Share servers (F1-F6, R1)
  • HD ticket system
  • Papercut system
  • RD Terminal servers (
  • VPN access
  • 3Com Phone system
  • SharePoint (local)
  • MyCTS Dashboard
  • Wi-Fi access
  • Internet Access
  • NVR Security Cameras

Systems that will remain active:

  • Email (Office365)
  • Canvas LMS
  • Panopto
  • CTS Website (main) 
  • Rave Emergency Alert
  • Zoom

As always, IT Services is here to assist you. If you have questions or run into issues, please contact us at

My CTS - January 2020 update

The current version of My CTS is 2.7.5 (daf38007).


  • Core framework and dependency updates.
  • Updated documentation.
  • General Resources > Directory - Fixed a bug which only pulled students if they were enrolled in a course during the current term. Now, the directory pulls students who are enrolled at anytime during the academic year.
  • General Resources > Directory - Fixed bugs with the PDF version of the student directory.
  • General Resources > Directory - Made a change to speed up load time of the faculty & staff directory.
  • General Resources > Course Offering - Textbooks listed in the course details are now sorted by title not ISBN.
  • [User Dropdown] > My Profile - Now displays the user's library card number.
  • Have you visited the Arcade?

Faculty and Staff

  • General Resources > Course Rosters - Added the student's campus to the enrollment information.
  • General Resources > Course Rosters - Allowed selection of previous terms and limited future term selection.
  • Home > My Schedule - Textbooks listed in the course details are now sorted by title not ISBN.


  • Financial Aid - Added a link to the Mapping your future website with various resources and tools.
  • Home > My Schedule - Textbooks listed in the course details are now sorted by title not ISBN.

IT Services will be updating CAMS Enterprise on Friday evening (1/3) between 10:00pm and 11:00pm. CAMS Enterprise will be unavailable during this timeframe.

CAMS will be updated from version 19.3 to 19.4

Please be sure to log out of CAMS before leaving work on Friday evening.

Thank you for your patience as IT Services attempts to keep our infrastructure in good working conditions.

If you have questions or concerns, please contact IT Services at

CAMS updated to version 19.4

CAMS updates have been completed as scheduled. CAMS was updated from version 19.3 to 19.4.

If you encounter issues or errors with your normal CAMS workflow, please send an email to the IT Services helpdesk ( with the details of the issue you’re experiencing.