- This line was added.
- This line was removed.
- Formatting was changed.
This procedure guides users through resetting their Covenant Seminary account password. It is intended for both students and employees.
Initiate a password reset request
Check your personal email
Choose a new password
Confirm the password reset
Common errors or problems
Below are a list of common error messages or problems that the user may encounter.
It is impossible to reset the password of a disabled user account. Refer to our User account retention policy for information as to why your user account may be disabled. If the account disable was in error, you will need to contact IT Services by emailing firstname.lastname@example.org.
The account you attempted to reset the password for does not exist. Verify that you have the correct spelling. For assistance, contact IT Services by emailing email@example.com.
To reset your password, we require a personal (non "@covenantseminary.edu") email address. To update your user account information, contact IT Services by emailing firstname.lastname@example.org and we will assist you.
Reset requests are only available for 24 hours after they have been requested. You will need to submit a new password reset request by visiting https://password.covenantseminary.edu.
There is some issue with the reset token you are attempting to use to reset your password. You will need to submit a new password reset request by visiting https://password.covenantseminary.edu.
You have not chosen a password that meets our password policy requirements.
|Content by Label|