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How do I access Zoom?

  1. Go to https://mycts.covenantseminary.edu and log in using your employee email address and password.
  2. If you do not know the password to this account, you can reset it by visiting https://password.covenantseminary.edu.
  3. Once you’ve successfully logged in, go to My CTS > Academics > Zoom.
  4. This should take you to your account profile.
  5. If this is your first time accessing Zoom, you may be prompted to verify your user account. 

Note: If the above does not work, please try the following:

  1. Go to https://covenantseminary.zoom.us/. 
  2. Click "Sign in".
  3. Choose "with SSO" (this means "single-sign-on").
  4. If you are asked for the Company Domain, type "covenantseminary" (all one word, all lowercase) and press Continue.
  5. Log in with your usual seminary email address and password.

How do I schedule a Zoom meeting? 

  1. Once you have logged in (see How do I access Zoom?), click Schedule a Meeting at the top.
  2. Give your meeting a title (a description is optional).
  3. Under When, click the box that says Recurring Meeting, and choose No fixed time from the dropdown menu.
  4. If you want your meeting to be automatically recorded, under Meeting Options, check the box next to Record the Meeting Automatically (when you check this, a new option will appear—you can choose whether you want to record On the Local Computer or In the Cloud). If you choose In the Cloud, you will get an email when the recording of the meeting has finished processing. Additionally, if you choose In the Cloud, your recording will only stay there for 30 days, so be sure to download it before then if you wish to keep it.
  5. Click Save
  6. When the next screen appears, under Invite Attendees, either copy the link by highlighting it, right clicking, and choosing Copy, or click Copy Invitation.
  7. You can then Paste this link into an email that you send students, or into your syllabus. This provides students other options for audio if their computers do not have a microphone built in, or if their computer is otherwise not working. 

Can I assign someone else to schedule my Zoom meetings?

  1. Alissa Cline can do this for you, but you must give her access to do so first. 
  2. Go into Zoom via MyCTS (see How do I access Zoom?).
  3. Click Settings on the lefthand menu.
  4. Scroll almost all the way down, until you see Assign Scheduling Privilege to +.
  5. Click the +, and then type in Alissa’s email address (alissa.cline@covenantseminary.edu) and click Assign.
  6. Send Alissa an email to let her know you have done this, and to let her know which Zoom meeting(s) you would like her to schedule for you. 

How do I record my Zoom Meeting?

  1. To set up a meeting to record automatically, see How do I schedule a Zoom Meeting?
  2. If you are already hosting a Zoom meeting and you’d like to record part or all of it, simply click the Record button at the bottom of the screen.
  3. Choose either Record to this Computer (if you want the recording saved directly to your computer) or Record to the Cloud (if you wish to receive an email when the recording has finished processing).
    1. Note: If you choose Record to the Cloud, recordings will only remain in the cloud for 30 days, so be sure to download your recording if you wish to keep it longer than that.
  4. You can Pause the recording at any point if you wish to do so.
  5. After you end your meeting, and after the recording has processed, it will download to your computer if you chose Record to this Computer, or you will receive an email with a link to the recording if you chose Record to the Cloud. 
  6. To share this recording with students, you can either copy the link from the email into a Canvas announcement (see How do I email my whole class in Canvas?) or you can upload it to Panopto and post it in the Modules on Canvas (see How do I download a recorded Zoom meeting from the cloud? and stuff).

How do I download a recorded Zoom meeting from the cloud?

  1. If you have an email from Zoom:
    1. Click on the link under “For host only.” You may be prompted to log in (see How do I access Zoom?).
    2. Click on “Download (1 file).” If you don’t see this, you can also hover over the text below the video box until you see a download arrow appear, and then click that arrow.
  2. If you do not have an email from Zoom:
    1. Go to Zoom via MyCTS (see How do I access Zoom?).
    2. Click on Recordings on the lefthand menu.
    3. Hover over the text below the box where you could play the video (don't click this box, though) until you see a download arrow appear, and then click that arrow.
  3. If you record to your own computer:
    1. Check your Downloads folder—the video may already be there! 


How do I run a Zoom meeting?

This is the easy part! Remember the Invitation you copied into Canvas? There is a link there. Click on the link to open the meeting! When you click on the link, you may be given an option to click a button that says Join with Computer Audio – if so, please click that. Once you do, there should be a microphone icon in the bottom left of your screen. It should denote in green whether your audio is working or not. Right next to that, there is a video icon. If there is a red bar through it, your video is turned off. You can click it to turn your video on. You can also send a message to students if you’re having trouble with technology, or if you’d like to send them a link or some text—you’ll do this by going to the Chat button at the bottom of the screen.

You may wish to designate a student in the class to be the “host” of the meeting. The advantage of this is that the student can then mute others if there are distracting external sounds, and/or help troubleshoot if others are having trouble with Zoom. If you would like to do this, please ask the student beforehand if they are willing to perform this function for you and if they have experience hosting a Zoom meeting. Then:

  • When you enter the meeting, click on the three dots in the upper right corner of the student’s picture, and choose Make Host.

To end your meeting when you are ready, click End Meeting at the bottom right hand corner.


We recommend that you “test” how to run a Zoom meeting ahead of time by inviting a family member or friend to a meeting and then practicing the different features of Zoom.

Other tutorials and resources

Here are a couple of brief videos made by Dr. Robert Kim about how to use Zoom.

How do I use breakout rooms?

Before you start your Zoom meeting, go to Settings, and scroll until you find the In-Meeting (Advanced) section. Breakout Room should be the first option under that section. Toggle the button there until it turns blue. Check the box underneath next to Allow host to assign participants to breakout rooms when scheduling, and click Save (this allows you to choose who is in each group; if you want random groups always, you don’t need to check this box). Then, when you open your meeting, you will see four squares at the bottom of your screen, along with the words Breakout Rooms. Clicking this will bring up a box that allows you to choose the number of rooms (so, if you want three groups, you change the number to three). Choose whether you want to assign the groups automatically or manually (automatically is default). Then click Create Rooms, and follow the prompts from there.

Other tutorials and resources

How do I share my screen?

To share your screen, be sure that you have the document or website open that you want to share with students. Click on the green Share Screen button at the bottom. Then click on the box containing the window you want to share, and click Share. If you are sharing a video clip, be sure to check the box beside Share computer sound before clicking Share.

If you have an iPad with an Apple pencil, or even a tablet, you may be able to share that as a second screen, so that you have a “whiteboard.” Just click iPhone/iPad and then Share. Then go to your iPhone/iPad and follow the instructions there (note that both your computer and your iPhone/iPad must be on the same internet connection for this to work; it typically does not work on campus but works well at home.

How do I make a short introductory video?

This is most easily accomplished with Zoom. Panopto can provide higher quality but is a bit more complicated (see Using Canvas if you want to use Panopto).

With Zoom, set up your meeting as usual (see How do I schedule a Zoom meeting?). Although there will be no students at the meeting, simply look at the camera and record your video (be sure your computer sound is on); the recording will happen automatically if you set it up as described. You’ll get an email once the recording has processed.

To post this recording to Canvas to share with students, you have two options:

  • Simply copy the shareable link (i.e., the one that does NOT say “for host only”) from the email you receive from Zoom into a Canvas announcement (or, if you want to organize it by weeks, into a Canvas Module). 
  • Download the recording from Zoom (you can do this by clicking the “for host only” link in the email you receive and following the prompts you see there). Then, go to your course in Canvas, and click on Panopto Video on the lefthand side. Then, click Create at the top. That will open a dropdown menu; from that menu, choose Upload Media. You can then either click on the box that appears, or drag your video recording from your downloads folder into that box. It will begin uploading (it usually does not take longer than about 3-4 minutes, though the speed will depend on your internet speed). Once it is uploaded, you will need to make sure students can see it. Do this via the Modules tab. Go to Modules in your Canvas course, and click the + (it will be gray). Choose External Tool from the dropdown menu. Then choose Panopto Video. Find your video that you just uploaded, and click on it, then click Insert at the bottom. Then click Add Item. Once you do that, be sure to click the open circle next to the module that appears so that a green checkmark appears (that means it is published for students to see it).

Troubleshooting

My or my student's sound doesn't work

  • Check to make sure that you are not muted (look in the bottom left corner of your screen). If you are muted, please un-mute yourself by clicking the microphone button.
  • If you are not muted, try muting yourself and then un-muting.
  • If that does not work, try leaving the meeting and re-entering the meeting.
  • If it still does not work, call the number in the Zoom invitation from your phone to join the audio that way.

My or my student's video isn't showing up

  • Check to make sure your video is turned on (look in the bottom left corner of your screen). If your video is turned off, please turn it back on.
  • If your video is turned on, and it is still not working, click the arrow next to the video button to see that the correct webcam is selected. You can also view your video settings there.
  • If none of that works, please try leaving the meeting and re-entering the meeting.
  • If your video still does not work, but you can see your students, try to hold the meeting as usual.

Some students appear to be missing in Zoom, though actually present

This seems to be a strange glitch with Zoom that can happen on occasion, though it is rare. First, please try asking everyone to leave the meeting and rejoin it in a moment (you should do the same). If the same few students still are not there, please ask them to call your phone (or the phone of a friend in the class) and listen in via speakerphone, if they’re able. If that will not work, the students struggling to join can watch the recording of the meeting later.

If all else fails...

Contact Jessie Swigart and Alissa Rockney simultaneously for further support.

Resources

Tutorials from Zoom


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